Food Ordering & Delivery Platforms
Online ordering for pickup, scheduled orders and defined delivery areas, with branch menus, payment status and kitchen handoffs.
Keep menu availability, payment and fulfillment in sync
An ordering platform has to decide which branch can accept an order, whether an item is available and when the kitchen should begin. Pickup, in-house delivery and an external courier each need different status and handoff rules.
The customer flow can cover branch selection, menus, modifiers, cart, address validation, delivery zones, time slots, checkout and order updates. Staff tools can manage acceptance, preparation, dispatch and fulfillment. We test a sold-out item, an address outside the service area, a failed payment and a delivery that cannot be assigned. A return from a payment page is not treated as proof of payment.
Bring branch menus, service areas, preparation rules, payment provider and the people responsible at each handoff. Courier or marketplace automation depends on API access available to your account. Live rider tracking and multi-merchant settlement require separate scope. See restaurant software or walk through an order.